Rhino UK is a UK leading supplier of multi-sensory equipment offering a complete design, installation and maintenance service. With more than 75 years combined experience working with Local Councils and Government Sectors serving Health and Education establishments; specialising in Multi-Sensory Rooms, Portable Multi-Sensory Solutions, Sensory Toys and Sensory Gardens for all ages and abilities.
Delivery Dates
We hold a large stock of sensory equipment and therapeutic resources, and we will aim to despatch your order within 7-10 days. Any items that are out of stock will be placed on back order for you and will be shipped as soon as stock is available, at no additional charge. For goods which are manufactured to order, please allow up to 28 days for delivery. An estimated delivery date will be shown on your order confirmation email. Delivery dates are quoted as estimates only and are not guaranteed. Delivery charges are based on the value of your order.
Delivery to Mainland UK destinations are as follows:
Orders £10 and under – £5.00 +VAT
Orders £100 and under – £7.50 +VAT
Orders £100 to £1,000.00 – £9.00 +VAT
Orders £1,000-£1,999.00 – £15.00 +VAT
Orders £2,000 and over – £25.00 +VAT
Additional charges will be made for bulky or large items. This is added at the checkout and noted on products where it applies.
Non-Mainland UK Destinations
Northern Ireland, Scottish Highlands & UK Islands – Additional £30.00 + VAT
Europe & Channel Islands
Southern Ireland, Guersney, Jersey & Isle of Man – Additional £30.00 + VAT
Return Policy
If you’ve changed your mind and wish to return an item, please contact a member of the Rhino team within 14 days of delivery. All products returned must be in a resalable condition and include their original packaging. Should the item not be returned in a resalable condition, we will not be able to issue a full refund.
The cost of returning the item must be covered by the customer.
If the item is a made to order product with a colour choice, then a return will be subject to a 25% handling charge. While Rhino Sensory UK reserves the right to refuse return of any bespoke manufactured item, we will assess each case on an individual basis.
If for any reason you would like to return a product, please contact us first to request a returns number on 01270 766660. Goods returned without prior permission will not be accepted.
Payment Policy
To place an order online, browse our website, choose the product you wish to purchase, and add it to your basket!
Once you are ready to pay, select your basket and click checkout.
Orders can be placed online on account with a company purchase order number or valid account reference. Please call our Sensory Team for further details.
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