UK based designers, developers, and manufacturers of a vast range of computer input and related devices for Special Educational Needs and Industrial / Commercial Applications.
Our team at Pretorian Technologies take immense pride in our desire to use our abilities to help those less fortunate than ourselves and who need a little extra help to achieve the things the rest of us take for granted.
Our mission is to provide those people with that help, and in turn, empower them to get the most from life. We do this by continually innovating our assistive products and technology, listening to our market for what adaptations users need; all whilst developing and manufacturing our products in-house.
For the Special Needs market, our range of Assistive Technology and Communication products is the most comprehensive and extensive of any manufacturer and includes the unique SimplyWorks® family of wireless AT (Assistive Technology) and AAC (Augmentative and Alternative Communication) products.
For Industrial, Commercial and High-Rel markets, our range comprises panel mount, fascia mount, and Desktop trackballs, and fascia mount joysticks suitable for use in all computer applications.
Refunds
We recognise it is sometimes difficult to determine whether a particular product is suitable for the user’s needs until they have tried it. We therefore allow you 30 days to evaluate the product. If, at the end of this period, you find that the product is not suitable for the user, you may return it to us for a full refund. The goods must still be in saleable condition and in their original packaging. You are responsible for the return shipping costs but we will not charge an administration or re-stocking fee. We will process the refund within three working days of receipt, or contact you if we find the goods are not in saleable condition.
The Consumer Contract Regulations apply to UK sales made over the internet, and our returns policy does not in any way affect your statutory rights.
Returns
Pretorian products are very reliable indeed, but if you should experience any problems, please contact us first, either by emailing sales@pretorianuk.com (preferred), or calling 01427 678990. We will initially try to diagnose the problem but if we are unable to get you going, we will give you instructions on how to go about returning it.
We aim to return repaired items to you within one week, or contact you to let you know in the unlikely event that we are unable to.
